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Custom Jewelry Design Process 

At Mocha Southern Belle, we take great pride in creating custom jewelry pieces that embody the Southern charm and elegance our brand represents. Our design process is meticulously crafted to ensure that your vision becomes a reality, resulting in a truly unique and beautiful piece of jewelry. Below, we outline our step-by-step design process and provide an estimated timeline for your custom jewelry order:

Step 1: Consultation (1-3 business days)

Upon receiving your completed custom jewelry design request form, our team will review your preferences, design inspiration, and budget. We may reach out to you for further clarification or to discuss any specific details.

Step 2: Design Concept (3-5 business days)

Our experienced designers will create a design concept based on your input. This concept will include sketches, digital mock-ups, or descriptions of the proposed jewelry piece. We'll work closely with you to refine the design until it aligns perfectly with your vision.


Step 3: Material Sourcing and Pricing (5-7 business days)

Once the design concept is approved, we'll begin sourcing the necessary materials, including metals, gemstones, and any other components required for your jewelry piece. We will provide you with a detailed breakdown of the costs associated with the materials.

Step 4: Invoice and Payment (2-3 business days)

After the materials are sourced and priced, we will send you an invoice for the total cost of your custom jewelry order, including materials, labor, and any applicable taxes or shipping fees. Payment is due before we proceed with the design and creation of your piece. Invoice will be canceled if it is not paid within 72 hours.

Step 5: Crafting Your Custom Jewelry (10-15 business days)

Once payment is received and materials are secured, our skilled artisans will begin crafting your custom jewelry piece with the utmost care and attention to detail. We maintain open communication throughout this process and may provide progress updates if requested.

Step 6: Quality Assurance and Final Touches (2-4 business days)

After your jewelry piece is crafted, it undergoes a thorough quality assurance check to ensure it meets our standards. Any necessary final touches or adjustments are made during this phase.

Step 7: Packaging and Shipping (2-3 business days)

Your custom jewelry will be beautifully packaged to reflect the Mocha Southern Belle brand's elegance and attention to detail. We will then arrange for secure and insured shipping to the address you provided.

Step 8: Delivery (varies by location)

The estimated delivery time depends on your location and the shipping method chosen. We will provide you with a tracking number to monitor the progress of your package.

Step 9: Unveiling Your Custom Jewelry (upon delivery)

Once your custom jewelry arrives, we encourage you to open it and experience the joy of unveiling your unique, handcrafted piece. We're here to assist with any questions or concerns you may have after delivery.

Please note that the estimated timeline provided here is a general guideline and may vary depending on the complexity of the design, availability of materials, and other factors. Our team is dedicated to providing you with a high-quality, personalized jewelry experience, and we are committed to keeping you informed at every stage of the process. Your satisfaction is our top priority, and we look forward to exceeding your expectations with your one-of-a-kind Mocha Southern Belle custom jewelry piece.

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